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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Interscience products

The group "New Technologies" offers for review the products of the plant Interscience: gravimetric diluents, laboratory homogenizers, dosing pumps, cell suspension seeding machines, colony counters, inhibition zone analyzers, automatic incubation stations, homogenization bags with and without filter, with nutrient media, sterile sample bags, aromatic capsules for autoclave, accessories, consumables
  • Gravimetric diluents Interscience
    Gravimetric diluents
    DiluFlow, DiluFlow Pro, etc.
  • Laboratory homogenizers Interscience
    Laboratory homogenizers
    MiniMix, BagMixer, etc.
  • Metering pumps Interscience
    Metering pumps
    FlexiPump, FlexiPump Pro, etc.
  • Laboratory supplies Interscience
    Laboratory supplies
    BagRack, PetriPile, etc.
  • Automatic machines for sowing cell suspension Interscience
    Automatic machines for sowing cell suspension
    easySpiral, easySpiral Pro, etc.
  • Colony counters Interscience
    Colony counters
    Scan 1, Scan 50, Scan 4000, etc.
  • Analyzers of inhibition zones Interscience
    Analyzers of inhibition zones
    Scan 500, Scan 1200, etc.
  • Automatic incubation stations Interscience
    Automatic incubation stations
    ScanStation 100, etc.
  • Homogenization packages Interscience
    Homogenization packages
    BagFilter, BagPage, BagLight, etc.
  • Sterile sample bags Interscience
    Sterile sample bags
    RollBag , etc.
  • Aromatic capsules for autoclave Interscience
    Aromatic capsules for autoclave
    Anabac Berry, Anabac Poma, etc.
  • Consumables and spare parts Interscience
    Consumables and spare parts
    tripods, adapters, etc.

NEW TECHNOLOGIES GROUP

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